
This post was submitted by guest contributor and author Nathan Shedroff. In his upcoming book, Design is the Problem, Nathan explores one of the most interesting sustainable design strategies available to product developers.
Transmaterialization is a strange word, but the process is a new phenomenon not easily recognized by most people. Sometimes called ’servicizing‘ or ’product service systems,’ defined simply, it’s the process of turning a product into a service. Because this is often abstract and foreign to many people, the best way to explain it is in an example:
Consider how people bought music in the past. First, there were records, followed by tapes of different types (reels, 8-tracks, cassettes, and so on), and finally, starting in the 80s, compact discs (CDs). All of these are physical products, even though the music itself wasn’t necessarily physical. (It could already be transmitted across radio waves, for example.) Most people associated music with a physical object. Now, however, music is completely digital and even more virtual. The rise in music downloads (both legal and illegal) is displacing the sale of the physical CDs (though some, like records, will probably always be traded by collectors). In this way, the physical product has been displaced by a nonphysical service.